In today's fast paced technical environment, convenience, flexibility and speed are keys to successful production operations. To meet the needs of your engineers and technicians, Kokusai has a highly trained and experienced technical support staff to deliver the technical expertise and documentation that you need to be successful. Kokusai's technical support staff consists of engineers and technicians with over 25 years of experience working closely with the customer base and the wide range of our products. These technical support engineers act as a direct liaison between the customer, field service engineers, and manufacturing/ engineering personnel here in the U.S. as well as in Toyama, Japan.

When a situation occurs that requires Kokusai's immediate technical support or you have a technical question about your equipment, assistance is available at Kokusai.  Our technical support staff serves the customer base by providing all aspects of technical assistance. Below are some of our technical support capabilities:

• Troubleshooting assistance
• Part Identification
• Failure Analysis
• Limited Component Repair
• Applications & Engineering Support
• Technical Drawings (wiring diagrams, schematics, system layouts, etc.)
• Technical Procedures
• Preventative Maintenance Recommendations System Specifications