SERVICES
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Service and Support
Along with the best Thermal Processing Tools available today, Kokusai Semiconductor Equipment Corporation offers exceptional support services to our customers.
Our service includes working closely with you to plan and install your tools, comprehensive training for your technical staff, Kokusai approved parts when you need them, first class on-site and on-call Field Service support and an expert Technical Service staff to assist you in solving your most difficult technical problems. |
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In addition to our team of experts located in Vancouver, Washington, and other locations around the U.S., we can call on all of the resources of Hitachi Kokusai Electric, in Toyama Japan, and around the world to meet your needs. For additional details, please see the capabilities of each of our service divisions below: |
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Field Service |
Our staff of experienced professionals will be on your site whether for an on-site service contract, or on-call basis.
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Technical Service |
Troubleshooting, parts identification or phone support, our staff of experts is there to support you. |
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Installation & Retrofit Services |
The right personnel to provide you with the most cost effective installation or tool conversion projects.
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Software Support |
Whether it’s block controllers, main controllers, or any tool related software or application, our experienced staff will help you get the information you need. |
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Spare Parts |
KSEC maintains extensive inventory in Vancouver to meet your spare parts needs. |
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